It’s important to understand that when forgetting or canceling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, booking appointments through Boulevard are subject to the following terms:
You may cancel or modify your appointment anytime 24 hours preceding the start time of your appointment.
If you cancel or modify your appointment anytime 24 hours preceding the start time of your appointment, the prepaid deposit and/or unused facial voucher will remain on your Clean Your Dirty Face account for you to use at a later date.
Less than 24 hours notice is considered a “Late Cancelation” and will result in a $70.00 charge, or lose the facial on a membership/pack.
If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged the full $70.00 cost of a facial, or lose the facial on a membership/pack.
Appointments that are booked within the 24-hour period are still subject to the cancelation policy.
As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.
To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time. Facials begin on time so please don’t be late.
Late arrivals will be charged the full price of the scheduled service(s) even if there is not enough time to render them.
Applicable taxes will be retained and remitted.
Unlimited memberships are non-transferable and can only be used by the member.
